Voila Health Tourism

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Website Privacy and Cookie Policy



We, the operator of the website (“site owner“), process and protect the personal data of visitors (“visitors“) to the website operated by Voila in accordance with the Law on the Protection of Personal Data No. 6698 (“Law“). This Website Privacy and Cookie Policy (“Policy“) determines the processing of visitors’ personal data, cookie policy, and internet site privacy principles.

Cookies are small text files that store small pieces of information. Cookies are stored on your device or network server through browsers by the websites you visit. When a website is loaded onto your browser, cookies are stored on your device. Cookies enable the proper functioning of the website, making it more secure, and providing a better user experience. Session and local storage areas are also used for the same purpose as cookies. There are no cookies on our website, but session and local storage areas are operational.

Cookies are used for visitors to benefit from our website most efficiently. Cookies can be deleted or blocked from browser settings if preferred. However, this may adversely affect the performance of our website. Unless the visitor changes their cookie settings in the browser, it is assumed that they accept the use of cookies on this site.

  1. Purpose of Processing Personal Data

Your personal data obtained through visiting our website is processed by the site owner in accordance with Articles 5 and 6 of the Law for the following purposes:

  • Conducting necessary work for the commercial activities carried out by the site owner and performing related business processes,
  • Conducting necessary work to benefit individuals from the products and services offered by the site owner and performing related business processes,
  • Customizing the products and services offered by the site owner according to the preferences, usage habits, and needs of individuals and recommending and promoting them to the relevant individuals.
  1. Parties to Whom Personal Data is Transferred and Purpose of Transfer

Your personal data obtained through visiting our website may be transferred to our business partners, shareholders, suppliers, legally authorized public institutions, and private individuals in accordance with the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law, within the scope of the purposes of processing your personal data.

  1. Method of Collecting Personal Data

Cookies are small text files stored on the device or network server through browsers by the websites visited. When our website is visited, in addition to our website, cookies are also applied to google.com, facebook.com, twitter.com, instagram.com, linkedin.com, youtube.com areas with the visitor’s permission.

  1. Purpose of Using Cookies

Our website uses first-party and third-party cookies. First-party cookies are mostly necessary for the proper functioning of the website and do not retain your personal data. Third-party cookies are used to improve the performance, interaction, security, advertisements of our website, and ultimately to provide a better service. They help enhance user experience and expedite future interactions with our website. Within this scope, cookies are used for:

Statistics: These cookies store information such as the number of visitors to the website, number of unique visitors, which pages of the website were visited, the source of the visit, etc. This data helps us assess how well the website is performing and aids in analysis.

Marketing: Our website engages in advertising. These cookies are used to personalize the advertisements we show to you in a way that will be meaningful for you. Additionally, they help us track the effectiveness of these advertising campaigns. Information stored in these cookies may also be used by third-party advertising providers to show you advertisements on other websites in your browser.

Functional: These are cookies that assist in some non-essential functionalities on our website. These functionalities may include embedding content like videos or sharing website content on social media platforms.

Preferences: These cookies help us save your settings and determine your browsing preferences, such as language preferences, so that you can have a better and more efficient experience on the website during your future visits.

The types of cookies used on our website are technically described in the table below:

Session Cookies

Session cookies are temporary cookies used during visitors’ visits to our website, which are deleted after the browser is closed. Their purpose is to ensure the proper functioning of the Internet Site during your visit.

Persistent Cookies:

Persistent cookies are types of cookies used to enhance the functionality of the website and provide faster and better service to our visitors. These cookies are used to remember your preferences and are stored on your device through browsers.

Technical Cookies

Technical cookies ensure the operation of the website and detect non-functioning pages and areas of the website.

Authentication Cookies

Visitors are identified as site users on each page visited if they log in to the website using their passwords, preventing them from re-entering their password on each page.

Flash Cookies

Flash cookies are types of cookies used to enable image or audio content on the website.

Customization Cookies

These cookies are used to remember users’ preferences, such as language, when visiting different pages of the website.

Analytical Cookies

These cookies track analytical results such as the number of visitors to the website, the pages viewed, visit times, and scrolling movements on the pages visited by users.

The main purposes of using cookies on our website are listed below:

  • Improving the functionality and performance of the website to enhance the services provided to you,
  • Enhancing the website and introducing new features through the website, as well as personalizing the offered features according to your preferences,
  • Ensuring the legal and commercial security of you and the website owner.
  1. Controlling Cookie Preferences

Different browsers offer different methods to block and delete cookies used by websites. Browser settings should be changed to block/delete cookies. More information on managing and deleting identification information can be found at www.allaboutcookies.org. Visitors have the opportunity to personalize their cookie preferences by changing their browser settings.

  1. Rights of Data Subjects

Requests within the scope of Article 11 of the Law, which regulates the rights of data subjects, can be made by sending the Application Form, which can be accessed at www.voilahealthtourism.com, as detailed in the Policy. Requests are processed free of charge as soon as possible and no later than thirty days, depending on the nature of the request; however, if the process requires an additional cost, a fee may be charged according to the tariff determined by the Personal Data Protection Board.

  1. Effectiveness of the Policy

This Policy comes into effect upon its publication. In case of renewal of the entire Policy or specific articles, the effective date of the Policy is revised.




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